Law firms are now required to regularly conduct file audits to ensure quality standards are met and maintained. These audits are often paper based exercises with the results gathered in excel and lever arch files.
The LFS File Auditing tool replaces these time consuming processes by capturing the information direct into the matter and record the audit results with any corrective actions against the matter and for the fee earner to follow up. The module helps the auditing of your files from an SLA, internal or regulatory perspective. Each audit template can be designed by you to provide the output needed for the management team to identify trends, strengths and weaknesses thereby helping the organisation to focus on training needs and business support.